PRODUCT CARE

How to care for your SANTARA goods with intention and longevity.

At SANTARA™, each item is crafted with care, and we want your products to live beautifully in your home.

Below are our recommended guidelines to keep everything performing at its best.

🕯️ Candle Care

Our candles are handcrafted in small batches to ensure a clean, steady burn. To get the most from your candle:

Before Each Burn

  • Trim wick to 1/8–1/4 inch
  • Remove any wick trimmings or debris
  • Keep the wax surface clean

During Use

  • Allow the candle to burn long enough for the top layer to fully melt (prevents tunneling)
  • Do not burn longer than 4 hours at a time
  • Keep away from drafts, curtains, and pets
  • Always burn on a heat-safe surface

After Use

  • Extinguish using a snuffer or wick dipper to reduce smoke
  • Allow the vessel to cool fully before moving
  • Discontinue use when 1/4–1/2 inch of wax remains

Natural Wax Notes

  • Minor frosting or uneven texture is normal with natural waxes
  • Store candles in a cool, dry place away from direct sunlight

🍯 Honey Care

Our honey is raw, unprocessed, and may vary naturally from batch to batch.

Storage

  • Store at room temperature
  • Keep container closed when not in use
  • Avoid refrigeration if you prefer the syrup form of 100% pure, raw honey— it speeds crystallization

Crystallization

Raw honey naturally crystallizes. Honey color, density, texture and taste may vary naturally by season and temperature — crystallization is a natural sign of it's authenticity. ✅📜👑

To return it to liquid syrup form:

  • Place jar in warm water
  • Do not microwave
  • Do not overheat

Coffee Care

To keep your coffee tasting fresh:

Storage

  • Store in a cool, dry space
  • Keep sealed after opening
  • Avoid exposure to direct sunlight or humidity

Best Enjoyment

  • Use within 2–3 weeks for peak flavor
  • Grind just before brewing (if applicable)

🍵 Tea Care

Your teas are crafted from pure botanicals and whole ingredients.

Storage

  • Store in an airtight container
  • Keep away from moisture, strong odors, and sunlight

Freshness

  • Best enjoyed within 6–12 months
  • Whole-leaf teas maintain flavor longer than dust-grade blends

🌿 Home Fragrance Care (For Present + Future Collections)

Whether you are using SANTARA candles, diffusers, or future fragrance offerings:

  • Keep products away from children & pets
  • Store oils upright, tightly sealed
  • Wash hands after handling oils
  • Use diffusers only as directed

⚠️ General Safety

  • Never leave burning candles unattended
  • Keep flammable materials away from heat sources
  • Do not ingest any product unless explicitly labeled for consumption
  • For any irritation or sensitivity, discontinue use immediately

Failure to follow instructions could
result in fire hazard, injury, or smoke damage.

For other candle safety rules and tips please visit the NCA's Candle Safety Page  www.candles.org/fire-safety-candles

🌙 A Gentle Reminder

All SANTARA products are crafted with intention, but natural materials can vary — that’s part of their beauty.

If you ever have questions about caring for your items, we’re here to help: