ORDER PROCESSING & TRANSIT TIMES Typical order processing times are between:

• 3–5 business days for standard processing
  
• 5–7 business days during holiday or high-volume seasons

Ground Shipping can take anywhere from 3-6 business days, based on location.

To receive your gifts in time for the Holidays please account for both processing and transit times when placing an order.

More information about shipping can be found HERE

Packages are shipped via USPS (ETA 2-3 business days) or UPS. Typical transit times by region for UPS are as follows:

2 - 3 Days: Texas + Midwestern, Southwestern, Southeastern States

3 - 4 Days: California + North, Northwestern, Northeastern states

4 - 6 Days: New York + Far Northwestern states


For shipping information specific to your zip code, please reference the
following links. We ship through trusted carriers including:

• USPS https://www.usps.com/priority-mail/map/
• UPS https://www.ups.com/maps/
• FedEx https://www.fedex.com/grd/maps/ShowMapEntry.do?cc=us&language=en%20

Carrier is chosen based on the safest and most efficient route for your
items.

 Orders placed on Santara.world ship from our headquarters in Houston, Texas (77043). Typical processing times are 3 - 5 BUSINESS DAYS. Ground Shipping transit times vary by location the order is shipping to.

Please account for BOTH PROCESSING AND TRANSIT TIMES when placing an
order.

SANTARA™ standard shipping is USPS or UPS Ground (delivery M-F only)

PROMOTIONS Please note:  All sale products are final sale and are not eligible for returns or exchanges. Promotions cannot be combined. Only one promo code is allowed per order. The introductory subscriber promo code is good only on the first order that meets the respective criteria and is a one-time use only. Complimentary or "Free" items that are included in certain promotions may not be combined with other promotions.

FREE STANDARD SHIPPING AND FREE GIFT ON ORDERS 75+ Receive free shipping and a complimentary gift sample on any online order of $75+ for addresses shipping within the 48 Continental United States. Limit one per order. Promo code not required. If selected gift becomes unavailable for any reason, SANTARA™ will update with a gift sample of equal value. Not transferable and not redeemable for cash or credit on previous purchases. Returns or exchanges on samples are not permitted. Void where prohibited. We
reserve the right to end or change this offer at any time. Samples not available for purchase.

10% OFF FOR JOINING OUR NEWSLETTER New subscribers will receive a one time use promo code via email to use on their first online order, for orders shipped within the 48 continental United States. Discount excludes sale products. Not transferable and not redeemable for cash or credit on previous purchases. Returns or exchanges on samples are not permitted. Void where prohibited. We reserve the right to end or change this offer at any time.

OUR POLICIES For information on online returns, reference our HERE

HOLIDAY CLOSURES
In observance of the following holidays, our offices will be closed on the below days. Orders will begin processing the next business day. This includes any order with expedited shipping.


Monday, Jan 1 - New Year's Holiday
Monday, May 28 - Memorial Day
Wednesday, July 4 - Independence Day
Monday, Sept 3 - Labor Day
Thursday, Nov 22 - Thanksgiving Day
Friday, Nov 23 - Thanksgiving Holiday
Monday, Dec 24 - Christmas Eve (Observed)
Tuesday, Dec 25 - Christmas

SATISFACTION GUARANTEED
We hope that you are 100% satisfied with your purchase.  If for any reason
you are not, please view our full Return Policy HERE.